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Interpretation and feedback materials help you learn about the most appropriate uses for each conflict-handling mode. The TKI is an online assessment that takes about fifteen minutes to complete.

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You'll gain the most value-added knowledge from your TKI assessment by deeply understanding the five modes, their two underlying dimensions (assertiveness and cooperativeness), and the three diagonal dimensions on the TKI Conflict Model.During our 3-hour GROUP Training in Conflict Management, Dr.Being aware of our own style, including the strengths and the drawbacks or blind spots, is the first step to understanding our own personal approach to conflict resolution.An individual’s choice of style in a conflict situation will vary depending on a variety of factors.A sample TKI Report: During our 80-minute BASIC Training in Conflict Management, not only will Dr.

Kilmann help you interpret your TKI results, but you'll also learn how to interpret other people's results.

In such situations, we can describe an individual's behavior along two dimensions: (1) assertiveness, the extent to which the person attempts to satisfy his own concerns, and (2) cooperativeness, the extent to which the person attempts to satisfy the other person's concerns.

These two basic dimensions of behavior define five different modes for responding to conflict situations: Each of us is capable of using all five conflict-handling modes.

Whether you’re a nurse manager or an advancement-minded staff nurse, one of the best career strategies you can employ is to become adept at managing and resolving conflict.

Many experts have studied the ways in which people respond to conflict.

None of us can be characterized as having a single style of dealing with conflict.