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"Dispute" shall be given the broadest possible meaning and shall include any dispute, claim, or controversy arising from or relating to this Agreement or Services and/or Products provided under this Agreement, including but not limited to: (1) all claims for relief and all theories of liability, whether based in contract, tort, statute, regulation, ordinance, fraud, or misrepresentation; (2) all disputes regarding the validity, enforceability or scope of this arbitration agreement (with the exception of its class action waiver); (3) all disputes that arose before this Agreement; (4) all disputes that arise after the termination of this Agreement; and (5) all disputes that are the subject of a putative class action in which no class has been certified.

References in this provision to "us" include our parents, subsidiaries, affiliates, predecessors, successors, and assigns and our and their directors, officers, employees and agents.

By accepting the Metro PCS Terms and Conditions of Service, you agree to the following (see full Metro PCS Terms and Conditions of Service for all terms): · You waive your right to a jury trial in disputes with Metro PCS.

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Customers may get billing and account information, sign up for paperless billing, request duplicate bills, learn about energy assistance programs, make payment arrangements, enroll in the budget payment plan, get information on service orders, find no-fee bill payment sites and more!If there is a need to speak with a customer representative, that option is available during normal business hours.· Metro PCS may communicate with you from time to time about your Service.· You will pay all taxes and regulatory fees even if your rate plan is inclusive of taxes and regulatory fees.· Metro PCS may terminate your Service if you fail to timely pay for your Service or violate the Terms and Conditions of Service in any way, including abuse of the Service or violations of applicable laws.

Revised: June 2, 2017 When you initiate Service with Metro PCS, you may receive a Start of Service form and this Agreement.

ARBITRATION IS MORE INFORMAL THAN LITIGATION BECAUSE IT USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY AND ALLOWS FOR LESS DISCOVERY AND LESS APPELLATE REVIEW THAN IN COURT. YOU AGREE TO COMPLY WITH ALL APPLICABLE LAWS AND POLICIES BY DOING ANY OF THE FOLLOWING: (A) GIVING US A WRITTEN OR ELECTRONIC SIGNATURE, OR TELLING US ORALLY THAT YOU ACCEPT; (B) ACTIVATING OR CONTINUING SERVICE; (C) USING YOUR SERVICE AFTER YOUR SERVICE IS ACTIVATED OR YOU MAKE A CHANGE OR ADDITION TO YOUR SERVICE; (D) PAYING FOR THE SERVICE; OR (E) FAILING TO ACTIVATE SERVICE WITHIN 30 DAYS AFTER THE PURCHASE OF YOUR WIRELESS DEVICE.

IF YOU ARE A NEW CUSTOMER AND YOU DO NOT AGREE TO THIS AGREEMENT, DO NOT DO ANY OF THESE THINGS.

· You waive your right to institute or participate in class action litigation against Metro PCS.

· You will provide Metro PCS with accurate information about yourself.

You accept our Terms and Conditions by doing any of the following (a) giving us a written or electronic signature or telling us orally that you accept the Metro PCS Terms and Conditions of Service; (b) activating Service (if you are a new subscriber); (c) using your Service after your Service is activated or after you make a change or addition to your Service; (d) paying for the Service; or (e) failing to activate Service within 30 days after the purchase of your Metro PCS wireless device.